Support and privacy
Flow By! is made by one person, and that person reads every message. Bug reports, a level that cannot be solved, or a car that behaves oddly, all of it goes to the same inbox.
If you are reporting a bug, your device model and the level number help more than anything else.
My progress disappeared. Progress is saved on the device and nowhere else. Reinstalling on the same device usually restores it. Moving to a new device does not carry it across.
I am stuck on a level. Every level has a solution, and each one is checked by a solver before it ships. If you believe a level cannot be won, email the level number and it will be checked again.
A car will not move. A car needs a clear path out of the lot, and the road it points at needs a free place. The light beside each road entrance shows this: green for room, amber for one place, red for full.
Why did the game ask about tracking? That prompt is Apple's. It decides whether the game may use the advertising identifier to tell which advertisement brought you here. The game works the same whichever answer you give.
Can I delete my data? Yes. Delete the app and the progress on your device goes with it. For the analytics records, email the address above.
Last updated 28 September 2026
Flow By! is a puzzle game. There is no account to create, nothing to buy, and no advertising inside the game. What follows is everything the game collects.
Which levels you finished is saved on your device. It is not sent anywhere, and it is not tied to your name, your email, or your Apple ID. Deleting the app deletes it.
The game records gameplay events so it can tell which levels are too hard: a level starting, a level being won or lost, how long it took, how many taps it cost, and why a lost level ended. Each event carries the app version, the platform, the device model, the operating system version, and a device identifier. This is used to balance the game.
If the game hits an error, the error and a small amount of device information are recorded so the fault can be found and fixed.
The game shows no advertisements. It does advertise itself elsewhere, and it measures whether that works. For that it reports the app opening and a level being cleared to Facebook, together with the advertising identifier of your device.
The advertising identifier is used only if you allow it. iOS asks you with its own prompt the first time you play. If you say no, the identifier is not used, the game keeps working, and nothing else changes for you. You can change the answer at any time in Settings, under Privacy and Security, then Tracking.
Flow By! is rated 4+ and is suitable for all ages. It shows no advertising and carries nothing to buy. If a child plays on your device, answer no to the tracking prompt and the advertising identifier is never used.
Analytics records are kept while the game is live. Email fuatcankoseoglu@gmail.com to ask for a copy of your data or to have it deleted, and it will be actioned.
If this policy changes in a way that matters, the date at the top of this section changes with it.